Here at Charles Terry Construction, we are grateful for the thousands of satisfied customers we have had in the Permian Basin for more than 25 years.
The Icing on our Cake!
Linda and I cannot thank the installation crew, everyone at Charles Terry Construction and Charles for the outstanding job they did on our TPO roof. We were pushing the construction envelope on our contemporary home in Marfa, Texas. Charles brought in our roof on time and budget. His crew was hard working, professional and did not hesitate to work longer hours to get the roof finished. The TPO roof is performing fantastically as an excellent regulator of the outside Marfa climate within our "glass" home. Thank you, Don Shafer
I just wanted to tell you how great a job the crew did on my roof! They were extremely efficient and very friendly! They also left the driveway and backyard cleaner than it was before they got here. I was hoping to thank the guys before they left but I missed them. Please tell them thank you for me! The roof looks fantastic!
My late parents' home required a roof in order to close the sale, which was less than 2 weeks away. I called Charles Terry's office and scheduled an estimate, anticipating the work would never get done before the closing. Mr. Terry called me back, and not only did the estimate himself that same day, but scheduled Brandon and crew for the job and it was done a week *before* the closing! Everything went smoothly at the house closing, thanks to the quick turnaround. Everyone at Charles Terry is friendly and helpful, and they made a stressful situation stress free for me and my siblings. Two thumbs up!
Customer service first rate
I had my roof done about six years ago. A problem developed with the soffit by the front door. My repair man found that the flashing was too short and water had leaked into the wood and was rotting it. I called Charles Terry and told him I was not happy. Although the warranty on the work had expired, he reimbursed me for the repairs. Now that's customer service!
Response: Nancy, thank you so much for contacting me with your problem. Our response, I hope, shows you the difference of using a contractor who's here today and gone tomorrow, as opposed to a solid company that stands behind their work. We appreciate your business! Charles